Refund policy

At FountainPenHub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a clear and reliable return and refund policy.

30-Day Return Policy
You may request a return within 30 days of receiving your order. Items must be unused, in original condition, and in their original packaging.

Free Returns Worldwide
We offer free returns on eligible items. Once your return is approved, we will provide instructions for returning your product at no cost.

Refund Process
After receiving and inspecting your return, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us immediately with photos. We will arrange a replacement or full refund promptly.

Non-Returnable Items
Products that show signs of use or are not in original condition may not be eligible for refunds.